Sales and Marketing Software

Review of Stanley Brown’s “Customer Relationship Management” By Sunil Ciszewski, Application Development Manager, The Alexander Group, Inc. Customer Relationship Management (CRM) in the e-business world is not all that different than CRM prior to the advent of widespread Internet use. Implementing a sound CRM program still requires companies to evaluate many of the same issues present before, but the Internet, and other recent technologies, add complexity and variability into your overall CRM model.		What to Look for In a Web Site Developer By Thomas Wood-Young, MBA, President, Wood-Young Consulting. How to best use your resources to find a Web site developer that will attract business to your company.