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Comments or Suggestions?
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Power Phrases Increase Your Sales
By Bob Leduc
Simple power phrases stimulate your customer's feelings and trigger an emotional decision to buy from you. You can increase your sales by using power phrases in your web pages, sales letters and other marketing messages.
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Can Customer Service Representatives Become Proactive?
By Dave Kahle, Chairman, The DaCo Corporation.
How can we get inside sales to do some proactive sales activities each day? We want our inside salespeople to use some of their time to shift into the proactive mode to make outbound phone contact to existing and new business.
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Are Prospects Reading Your E-mail?
By Jules Leni, Interactive Newsletters.
Are you suffering from inbox clutter? That’s a term a friend of mine used to describe the avalanche of e-mails she receives every day. Her complaint is becoming increasingly common. It is not unusual for managers to tell me that they receive hundreds of e-mails every day. Most of it is what they consider junk, including needless carbon copies of e-mail memos as well as unsolicited commercial e-mails (or “spam”).
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Support the Best Sales Reps
By John Doerr, President, Wellesley Hills Group.
You have ten salespeople on your sales team. Like all sales teams, there are a few selling swimmingly at the top of their game, several are treading water quite well in the middle, and a few on the lower rung are barely keeping their noses above water, if at all. Like a good sales manager, you jump in to save those at the bottom before they drag you down with them. Nice sentiment, wrong move.
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Compensation Managers, Should You Own the Pay Plan for Sales?
By David J. Cichelli, Senior Vice President, The Alexander Group, Inc.
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Revenue by Design
By Michael Schultz, Executive Vice President, Wellesley Hills Group.
Knowledge Marketing: Use what you know to sell and market more effectively
By Thomas Wood-Young, MBA, President, Wood-Young Consulting.
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